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Lemon
Law... “Warranty Repair History” -
What it is, why you need it, and how to
get it.
All
too often in the excitement of the
“new car experience,”
consumers do not retain records of
their warranty repair visits, only
to be frustrated later when their
vehicle turns out to potentially
be a “lemon”. Sometimes this
is as easy as asking your
servicing dealer for copies of
your warranty repair invoices –
or sometimes not.
Today’s automobile manufacturers
and their dealerships are linked
together by sophisticated computer
systems. The purpose is to keep
the dealers and the manufacturers
“connected” during the period
the vehicle is covered by the
manufacturers’ new vehicle
limited warranty.
By use of this system, your dealer
has the ability to print out a
“warranty repair history.”
This can be in a simple
“summary” format, or a fully
detailed “complete” history
with the details of complaints,
testing and repairs. Either of
these formats will cover all
warranty repairs done to a vehicle
by a franchised new car
dealership, and these computers
are linked to the manufacturer,
who maintains the warranty history
database.
You should consider asking your
dealership Service Advisor or
Service Manager for a printout of
your vehicle’s warranty repair
history. You may be surprised to
find out about warranty repairs
that you have long forgotten
about, but that may be vital to a
Lemon Law claim now, or later on. |
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