Lemon
Law... FAQ's (frequently asked questions)
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Am
I required to go through Arbitration
before pursuing a Lemon Law claim?
No.
The California Lemon Law does not
require the consumer to participate in
arbitration that may be offered by the
vehicle manufacturer in order to pursue
a Lemon Law claim.
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Am
I required to notify the vehicle
manufacturer and give them a
opportunity to repair a problem before
pursuing a Lemon Law claim?
No.
So long as the manufacturer’s
authorized warranty repair facility has
had a reasonable number of opportunities
to repair a warranty problem, the
manufacturer need not be given notice or
a opportunity to repair the problem.
-
Does
the Lemon Law apply to vehicles that
are older than one or two years?
Yes.
As long as the vehicle is having
warranty problems, the Lemon Law
potentially can apply no matter hold old
the vehicle is. The Lemon Law may also
apply to a vehicle even if the original
new vehicle warranty has expired so long
as the vehicle is still having problems
complained about on repair orders during
the original warranty period.
-
Does
the Lemon Law apply to vehicle that
have in excess of 18,000 miles, or 18
months?
Yes.
As long as the vehicle is having
warranty problems, the Lemon Law may
apply no matter what the odometer
reading is on the vehicle.
-
Is
a vehicle registered to a business on
lease or purchase covered by the Lemon
Law?
Please
click on our web site link “Senate
Bill 1718 Passed” for more
information on business use/owned/leased
vehicles.
-
Is
there a specific number of repair
attempts that must be completed in
order to have a valid Lemon Law claim?
No.
There must be a reasonable number of
repair attempts. The definition of what
constitutes a reasonable number of
repair attempts will vary given the
vehicles particular problem(s). In
general, if a problem has been subject
to at least four separate repair
attempts at the manufacturers authorized
repair facility, or has spent more than
30 days cumulative in the shop, this is
sufficient to establish a reasonable
number.
-
Are
there situations where only 2 repair
attempts are considered reasonable?
Please
click on our web site link “Senate
Bill 1718 passed” for more
information.
-
Does
the Lemon Law apply only to passenger
cars?
No.
The Lemon Law applies not only to
passenger cars, but also to trucks,
SUV’s, vans, motorcycles, and all
consumer goods that are covered by a
manufacturers warranty and are used
primarily for personal, family or
household use.
-
Does
the Lemon Law apply to vehicles that
are purchased used?
Yes.
The Lemon Law can apply to a used
vehicle. The vehicle must be covered by
a warranty.
-
Does
the Lemon Law apply to minor defects,
or only significant defects?
The
Song-Beverly Act applies to defects
which constitute a substantial
impairment to the use, value or safety
of the vehicle to the owner or lessee.
Therefore, inconveniences (static or
poor reception in the radio, for
example) normally do not make a Lemon
Law claim. Serious problems with brakes,
transmission, engine function,
SRS/airbag, inoperable air conditioning,
persistent water leaking, engine oil or
transmission oil leaks, overheating,
“CHECK ENGINE”, to cite a few, are
examples of Lemon Law impairment to use,
value, or safety of the vehicle. There
are other federal laws that further
expand on what is considered to be a
“defect” that constitutes
replacement of purchase price or a
refund of monies spent.
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